Privacy Policy
This Privacy Policy explains how The WildNest Collective LLC (“WildNest,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or make a reservation.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, reservation details, guest information, messages, and other information you choose to share. When you use the website, we and our service providers may also receive device, browser, IP address, cookie, analytics, and usage information.
How we use information
- To respond to questions and provide guest support.
- To process, manage, and communicate about reservations.
- To operate, protect, and improve our website and guest experience.
- To prevent fraud, enforce our agreements, and comply with legal obligations.
- To send marketing communications when permitted; you may unsubscribe at any time.
Bookings and payments
Reservations may be managed through OwnerRez, and payments may be processed by Stripe. Those providers receive and process information under their own terms and privacy practices. WildNest does not store full payment-card numbers on this website.
How we share information
We may share information with service providers that help us operate the website, manage reservations, process payments, communicate with guests, analyze site performance, and protect our business. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not sell personal information for money.
Cookies and analytics
Our website and service providers may use cookies and similar technologies to remember preferences, understand website use, improve performance, and support security. Your browser may allow you to limit cookies, though some site features may not work as intended.
Data retention and security
We keep information only as long as reasonably necessary for the purposes described above, including legal, accounting, dispute-resolution, and fraud-prevention needs. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
Your choices
You may ask to access, correct, or delete personal information that we control, subject to legal and operational exceptions. You may also opt out of marketing emails by using the unsubscribe link or contacting us.
Children
Our website and accommodations are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Updates
We may update this Policy periodically. The effective date above shows when it was last revised.
Contact us
For privacy questions or requests, contact Admin@TheWildNestCollective.com.